Terms of Service

1 Company Information

Belen Group sp. z o.o.

Józefa Ignacego Kraszewskiego 36/128, 30-110 Kraków, Poland

Company Registration Number: 0000917521

Tax Identification Number (NIP): 6772467422

Contact Email: info@belen.group

2 Service Scope and Limitations

Belen Group provides the following technology solutions:

Mobile Application Development

Web Development

Mobile Game Development

Test Automation Services

Digital Advertising Consulting

E-Commerce Solutions

TV Application Development

Desktop Application Development

3 Media and Streaming Services Clarification

Regarding media streaming or IPTV-related services:

Belen Group is a technology solutions provider

We do not host, produce, or directly distribute media content

Our TV applications are developed for content aggregation and playback purposes only

All content must comply with copyright laws and licensing requirements

4 User Responsibilities

Provide accurate and complete information

Use our services in compliance with applicable laws

Respect intellectual property rights

Not misuse or interfere with our services

Obtain necessary permissions for content use

5 Intellectual Property

All content, designs, and software developed by Belen Group are our intellectual property. Clients receive a limited license to use these services as specified in individual contracts.

6 Compliance and Certificates

We are committed to full transparency and compliance with relevant regulations:

All our services are developed in compliance with applicable legal standards

We maintain comprehensive documentation for our technology solutions

Detailed operational agreements and compliance certificates are available upon formal request

Clients may request verification of our technical and legal compliance

7 Service Modifications

Belen Group reserves the right to:

Modify, suspend, or discontinue any service

Update these Terms of Service

Adjust pricing and service offerings

Implement additional compliance measures

8 Dispute Resolution

Any disputes shall be resolved through the following process:

Initial Communication

Direct communication between parties to resolve the issue amicably.

Formal Complaint

Submit a written complaint to info@belen.group.

Mediation

Our compliance team will facilitate mediation between parties.

Legal Resolution

If unresolved, disputes will be subject to the jurisdiction of courts in Kraków, Poland.

9 Contact for Inquiries

For any questions, concerns, or requests related to our services:

General Inquiries

info@belen.group

Compliance Inquiries

compliance@belen.group

Postal Address